Technical Support

We are here to help!

For starters you can contact us by chat or email any time!

Chat with us by clicking here <–

or email us at wecare@datalogixxmemory.com!

or Call us at 877-679-9948

We have developed a "quick tips" document that gives you a few helpful hints for getting started with Backup Genius. We strongly recommend reading through this short document because it will make sure you get the absolute best experience and address the most common issues that could cause you to have a problem!

Our Quick Start Guides Are Available Here:

IOS

ANDROID

HELPFUL HINTS CLICK HERE <–

We also have some videos that help you get started and walk you through using Backup Genius.

For iOS Users

For Android Users